Maids Head Hotel Logo
Maids Head Hotel Logo
WE ARE OPEN FOR THOSE GUESTS WHO ARE PREMITTED TO MAKE ESSENTIAL JOURNEYS, OFFERING ROOM SERVICE OF BOTH FULL ENGLISH BREAKFAST AND SUPPER

Sending warmest wishes for a happy, healthy and safe 2021 from all the team at the Maids Head

Following the latest Government announcement on Wednesday, 23rd December, we will continue to stay open to support all those guests who are permitted to travel for essential purposes. For the comfort of our guests, we will also be providing room service of both full English breakfast along with a hearty supper menu, all delivered safely to your bedroom door. Call 01603 272007, or email reservations at [email protected] if you have any concerns, or if indeed if you would like to make a reservation. We will keep you updated and let you know as soon as we are able to throw open our doors once more.
Rest assured we have put into place all the Government’s COVID-19 Secure health and safety measures to ensure the well being of all our guests and staff.  We have also been awarded the Good to Go mark. We are continuously updating our risk assessments as the Government guidelines change.

Read our blog post nowRead our Covid -19 Risk Assessment

Corona virus – Covid-19 Precautions

As a responsible company we are working under Government guidelines for the well being of all guests and staff.

Following the announcement by the Government on Friday, 20th March, our WinePress Restaurant, Maids Head Bar and Lounges are currently closed for external customers. We are however, still accepting accommodation bookings. Residents will be offered a a “Knock and Drop” room service option where full English breakfast, dinner and refreshments will be available for delivery to all our Hotel bedrooms.

We have set up a strategic committee to regularly meet and discuss actions required from us to respond to the fast changing situation regarding Corona virus (Covid-19), with a daily update provided by a committee representative each morning.

We are taking extra measures above our usual high hygiene standards to sanitise both public and staff areas.

Here is a summary of our actions:

All guests are asked to complete a Declaration form on arrival to ask if they have travelled from an infected area, or have been in contact with someone from an infected area.

All public areas and toilets and staff working areas are sanitised every two hours.

Antibacterial hand gel  is available on the reception desk, in the restaurant, bar and all meeting and event rooms, along with staff working areas. Antibacterial hand gel can be supplied to individual guests on request.

Housekeeping is doing a daily deep clean of all bedrooms and guest areas, using disposable gloves.

Restaurant tables are sanitised after diners have left and guests are seated at tables at safe distances from fellow diners

NHS notices have been placed in all toilets and on the backs of toilet doors to instruct users to wash hands.

We have stopped handshakes and adopted social distancing

All staff are asked to complete a movement form if they have travelled outside of Norwich, or have entertained visitors from outside the area.

Clear instructions have been provided for staff about self isolation procedures.

The hotel has purchased an Ionising Spray Gun to sanitise hotel areas.

Please contact us if you have any questions about the extra measures that we have in place.

T. 01603 209955.

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