Maids Head Hotel Logo
Maids Head Hotel Logo
Thank you so much for all the love and support you have shown us and we look forward to welcoming you all back before too long

The Hotel is continuing to remain open to support all those guests who are permitted to travel for essential purposes. For the comfort of our guests, we will be providing room service of both full English breakfast all delivered safely to the bedroom door.

Following Government guidelines we are delighted that as from Monday, April 12th, our pretty courtyard is open for alfresco dining.  From this date we can also offer a night of escape in one of our self-contained suites.  To find out more click on the link, these can only be booked direct with the hotel. Providing the roadmap stays on track, we will be fully open from Monday, May 17th and our fantastic team cannot wait to welcome you back.

To find our more, or to make a booking, please call 01603 209955, or email reservations at [email protected]

Rest assured we have put into place all the Government’s COVID-19 Secure health and safety measures to ensure the comfort and wellbeing of all our guests and staff and we are committed to rigorously updating our risk assessments as the Government guidelines change.

Read our blog posts nowRead our Covid -19 Risk Assessment

Maids Head Hotel Celebrates Completion of £1.3 million Refurbishment

The Lord Mayor of Norwich

The Lord Mayor of Norwich, Councillor Brenda Arthur declares the bathrooms project complete

The Lord Mayor of Norwich, Councillor Brenda Arthur visited the Maids Head Hotel on Tuesday, November 17, to mark the completion of £1.3 million of refurbishment projects, carried out over the last 12 months.
Projects Completed

 Forty bathrooms in the newest wing in the hotel have been fully renovated. Each bathroom or shower features a large-scale photograph of historic Norwich, supplied by local photographers, who entered a competition run last year in partnership with Eastern Daily Press, Evening News and iwitness24.co.uk.

 An environmentally friendly capillary heating system has been installed in the oldest part of the hotel, which dates from the 15th century. The capillary heating system, a first for a hotel in Norfolk, is driven by heat pumps located on the hotel roof. It will keep the bedrooms warm in the winter and cool in the summer and will reduce the heating bill by a third.

 The public lounges have had a complete contemporary makeover with new furniture and decoration.

 Guests have the latest iRiS guest services paper free app in their bedrooms. The iPad based system, another first for a hotel in Norfolk, gives guests the opportunity to reserve a table in the restaurant and order their meal, order drinks at the bar, book taxis, check airport departure boards, browse the internet, get the latest information on events and culture in Norwich and days out in Norfolk and much more. The app will also soon include the environmental control switch for bedrooms with the capillary heating system.

 The public toilets have all been fully refurbished, including the addition of a new accessible toilet near the restaurant and new gents near the Minstrel Suite (the main function room).

Christine Malcolm, General Manager, the Maids Head Hotel said: “We were delighted to welcome the Lord Mayor to the hotel to mark the completion of our current refurbishment work. We are very proud of the Maids Head’s long history, serving the people of Norwich and Norfolk and visitors to the city for at least eight centuries. We have carried out a range of sympathetic renovation projects to ensure that the historic building meets the expectations of 21st century visitors and operates in a much more environmentally friendly way.”

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