Maids Head Hotel Logo
Maids Head Hotel Logo
The historic Maids Head will continue to stay open for those travelling for work related purposes and will fully reopen on Wednesday, 3rd December

Following the latest Government guidelines we are pleased to announce that we will be staying open throughout November to support local businesses. We are happy to take bookings for those employees who are required to travel for work related purposes. Call 01603 272007 or email reservations at [email protected]
We will fully reopen on Wednesday, 2nd December following the latest Government Guidelines
Rest assured we have put into place all the Government's COVID-19 Secure health and safety measures to ensure the well being of all our guests and staff and have been awarded the Good to Go mark. We are continuously updating our risk assessments as the Government guidelines change.

Read our blog post nowRead our Covid -19 Risk Assessment

Maids Head Wins English Hotel Loo of The Year Award 2015

Loo of the Year certificates Mandy Ames and Erwin Mullari with our Loo of the Year certificates, in the refurbished Minstrel Suite Ladies’

We are very pleased to announce that the Maids Head has won best English hotel loo, in the Loo of the Year Awards 2015.

In addition to winning the National Award for Hotels in England, our toilets received top Platinum grading and a special Attendant of the Year Award for cleanliness.

The Loo of the Year Awards have been identifying the best in Britain since 1987, and are recognised as standard setters for all those who provide ‘away from home’ facilities for staff, customers and visitors.

Over the last year we have invested £140,000 in fully refurbishing all public toilets at the historic hotel, including the addition of an accessible toilet near the Wine Press Restaurant and new gents’ toilets close to the Minstrel Suite, the hotel’s man function room. The completed refurbishment reflects the heritage of the hotel with a contemporary twist.

We received an unannounced visit from a Loo of the Year Awards inspector and were assessed against 100 judging criteria including signage, décor, fixtures and fittings and overall standards of cleanliness and management.

Christine Malcolm, General Manager, the Maids Head Hotel said: “We are very proud of our refurbished toilets. It is fantastic to have received this endorsement of their quality, with a national English Loo of the Year Award. I am particularly pleased for our hard working housekeeping team, led by Mandy Ames and specifically Erwin Mullari, who has overall responsibility for keeping the toilets looking at their best.”

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