Maids Head Hotel Logo
Maids Head Hotel Logo
Thank you so much for all the love and support you have shown us and we look forward to welcoming you all back before too long

The Hotel is continuing to remain open to support all those guests who are permitted to travel for essential purposes. For the comfort of our guests, we will be providing room service of both full English breakfast all delivered safely to the bedroom door.

Following Government guidelines we are delighted that as from Monday, April 12th, our pretty courtyard is open for alfresco dining.  From this date we can also offer a night of escape in one of our self-contained suites.  To find out more click on the link, these can only be booked direct with the hotel. Providing the roadmap stays on track, we will be fully open from Monday, May 17th and our fantastic team cannot wait to welcome you back.

To find our more, or to make a booking, please call 01603 209955, or email reservations at [email protected]

Rest assured we have put into place all the Government’s COVID-19 Secure health and safety measures to ensure the comfort and wellbeing of all our guests and staff and we are committed to rigorously updating our risk assessments as the Government guidelines change.

Read our blog posts nowRead our Covid -19 Risk Assessment

Maids Head Wins English Hotel Loo of The Year Award 2015

Loo of the Year certificates Mandy Ames and Erwin Mullari with our Loo of the Year certificates, in the refurbished Minstrel Suite Ladies’

We are very pleased to announce that the Maids Head has won best English hotel loo, in the Loo of the Year Awards 2015.

In addition to winning the National Award for Hotels in England, our toilets received top Platinum grading and a special Attendant of the Year Award for cleanliness.

The Loo of the Year Awards have been identifying the best in Britain since 1987, and are recognised as standard setters for all those who provide ‘away from home’ facilities for staff, customers and visitors.

Over the last year we have invested £140,000 in fully refurbishing all public toilets at the historic hotel, including the addition of an accessible toilet near the Wine Press Restaurant and new gents’ toilets close to the Minstrel Suite, the hotel’s man function room. The completed refurbishment reflects the heritage of the hotel with a contemporary twist.

We received an unannounced visit from a Loo of the Year Awards inspector and were assessed against 100 judging criteria including signage, décor, fixtures and fittings and overall standards of cleanliness and management.

Christine Malcolm, General Manager, the Maids Head Hotel said: “We are very proud of our refurbished toilets. It is fantastic to have received this endorsement of their quality, with a national English Loo of the Year Award. I am particularly pleased for our hard working housekeeping team, led by Mandy Ames and specifically Erwin Mullari, who has overall responsibility for keeping the toilets looking at their best.”

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