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Maids Head Hotel Logo
The historic Maids Head is making plans to reopen it's doors

We are delighted to announce that we are ready to reopen our doors. Rest assured, we have been working hard behind the scenes to ensure that when reopen, at midday on Saturday, 4th, we have put into place all the Government's COVID-19 Secure health and safety measures to ensure the well being of all our guests and staff. We would love to hear from you if you would like to discuss making a bedroom reservation or to book a table in our WinePress Restaurant, call 01603 209955 or email [email protected]

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Maids Head Wins English Hotel Loo of The Year Award 2015

Loo of the Year certificates Mandy Ames and Erwin Mullari with our Loo of the Year certificates, in the refurbished Minstrel Suite Ladies’

We are very pleased to announce that the Maids Head has won best English hotel loo, in the Loo of the Year Awards 2015.

In addition to winning the National Award for Hotels in England, our toilets received top Platinum grading and a special Attendant of the Year Award for cleanliness.

The Loo of the Year Awards have been identifying the best in Britain since 1987, and are recognised as standard setters for all those who provide ‘away from home’ facilities for staff, customers and visitors.

Over the last year we have invested £140,000 in fully refurbishing all public toilets at the historic hotel, including the addition of an accessible toilet near the Wine Press Restaurant and new gents’ toilets close to the Minstrel Suite, the hotel’s man function room. The completed refurbishment reflects the heritage of the hotel with a contemporary twist.

We received an unannounced visit from a Loo of the Year Awards inspector and were assessed against 100 judging criteria including signage, décor, fixtures and fittings and overall standards of cleanliness and management.

Christine Malcolm, General Manager, the Maids Head Hotel said: “We are very proud of our refurbished toilets. It is fantastic to have received this endorsement of their quality, with a national English Loo of the Year Award. I am particularly pleased for our hard working housekeeping team, led by Mandy Ames and specifically Erwin Mullari, who has overall responsibility for keeping the toilets looking at their best.”

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