Maids Head Hotel Logo
Maids Head Hotel Logo
The historic Maids Head has sadly had to close it's doors

It is with a very heavy heart that we announced the closure of The Maids Head Hotel following the Government advise on Tuesday, 24th March, for what potentially is the first time in the Hotel's incredible 800 year history. We will initially remain closed until the end of April, but we will keep you updated as soon as we have some good news to share. Find out more in our blog post.

Maids Head Wins English Hotel Loo of The Year Award 2015

Loo of the Year certificates Mandy Ames and Erwin Mullari with our Loo of the Year certificates, in the refurbished Minstrel Suite Ladies’

We are very pleased to announce that the Maids Head has won best English hotel loo, in the Loo of the Year Awards 2015.

In addition to winning the National Award for Hotels in England, our toilets received top Platinum grading and a special Attendant of the Year Award for cleanliness.

The Loo of the Year Awards have been identifying the best in Britain since 1987, and are recognised as standard setters for all those who provide ‘away from home’ facilities for staff, customers and visitors.

Over the last year we have invested £140,000 in fully refurbishing all public toilets at the historic hotel, including the addition of an accessible toilet near the Wine Press Restaurant and new gents’ toilets close to the Minstrel Suite, the hotel’s man function room. The completed refurbishment reflects the heritage of the hotel with a contemporary twist.

We received an unannounced visit from a Loo of the Year Awards inspector and were assessed against 100 judging criteria including signage, décor, fixtures and fittings and overall standards of cleanliness and management.

Christine Malcolm, General Manager, the Maids Head Hotel said: “We are very proud of our refurbished toilets. It is fantastic to have received this endorsement of their quality, with a national English Loo of the Year Award. I am particularly pleased for our hard working housekeeping team, led by Mandy Ames and specifically Erwin Mullari, who has overall responsibility for keeping the toilets looking at their best.”

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