Maids Head Hotel Logo
Maids Head Hotel Logo
Thank you so much for all the love and support you have shown us and we look forward to welcoming you all back before too long

The Hotel is continuing to remain open to support all those guests who are permitted to travel for essential purposes. For the comfort of our guests, we will be providing room service of both full English breakfast all delivered safely to the bedroom door.

Following Government guidelines we are delighted that as from Monday, April 12th, our pretty courtyard is open for alfresco dining.  From this date we can also offer a night of escape in one of our self-contained suites.  To find out more click on the link, these can only be booked direct with the hotel. Providing the roadmap stays on track, we will be fully open from Monday, May 17th and our fantastic team cannot wait to welcome you back.

To find our more, or to make a booking, please call 01603 209955, or email reservations at [email protected]

Rest assured we have put into place all the Government’s COVID-19 Secure health and safety measures to ensure the comfort and wellbeing of all our guests and staff and we are committed to rigorously updating our risk assessments as the Government guidelines change.

Read our blog posts nowRead our Covid -19 Risk Assessment

Norfolk First for Maids Head Hotel Guest Services

Norfolk First for Maids Head Hotel

Guests at the Maids Head Hotel now have the latest iRiS guest services paper free app in their bedrooms. The iPad based system, a first for a hotel in Norfolk, gives guests the opportunity to reserve a table in the restaurant and order their meal, order drinks at the bar, book taxis, check airport departure boards, browse the internet, get the latest information on events and culture in Norwich and days out in Norfolk and much more.

The app will also soon include the environmental control switch for bedrooms in the older part of the hotel, when the new heat pump based heating and cooling system is commissioned.

Christine Malcolm, General Manager, the Maids Head Hotel said: “We are very excited about our new iRiS guest services app. The old information folders have been removed from the bedrooms and guests now have the latest technology to plan their stay at the hotel, and order food and drink and other guest services from the comfort of their room. We are proud of our heritage and claim to be the oldest hotel in the UK, but are very keen to meet the expectations of guests in the 21st century. The iRiS app, combined with our new heating and cooling system in the old part of the hotel, bathroom refurbishment in the newer part of the hotel, and improvements to our public lounges and toilets is all part of ensuring that the hotel combines a contemporary feel with it’s wonderful heritage.”

“We’re very happy to be working with the Maids Head Hotel on this project to bring cutting edge hospitality technology to the oldest hotel in the UK. Our solutions will enable guests to enjoy the hotel’s unique surroundings in the most modern and convenient way.” said Felicia Nekmouche, Account Manager at iRiS Software Systems.

Photograph: Linzi Rawson, Sales Manager, Maids Head Hotel with an iPad demonstrating the new iRiS system.

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