Maids Head Hotel Logo
Maids Head Hotel Logo
Thank you so much for all the love and support you have shown us and we very much look forward to welcoming you all back

As Government guidelines change on Monday, July 19th, we wish to reassure you that we will be continuing with all the excellent measures we have put into place over the past year to help keep both out fabulous guests and fantastic staff safe and well

A massive thank you to everyone who has supported us over these last months, we are incredibly grateful. We are thoroughly enjoying welcoming our guests back to stay and to dine with us and getting back to doing what we all love to do best.

The wellbeing of all our guests and staff are our priority and we will continue to be committed to rigorously updating our risk assessments in order to provide that all important peace of mind.

Read our blog posts nowRead our Covid -19 Risk Assessment

 

Norfolk First for Maids Head Hotel Guest Services

Norfolk First for Maids Head Hotel

Guests at the Maids Head Hotel now have the latest iRiS guest services paper free app in their bedrooms. The iPad based system, a first for a hotel in Norfolk, gives guests the opportunity to reserve a table in the restaurant and order their meal, order drinks at the bar, book taxis, check airport departure boards, browse the internet, get the latest information on events and culture in Norwich and days out in Norfolk and much more.

The app will also soon include the environmental control switch for bedrooms in the older part of the hotel, when the new heat pump based heating and cooling system is commissioned.

Christine Malcolm, General Manager, the Maids Head Hotel said: “We are very excited about our new iRiS guest services app. The old information folders have been removed from the bedrooms and guests now have the latest technology to plan their stay at the hotel, and order food and drink and other guest services from the comfort of their room. We are proud of our heritage and claim to be the oldest hotel in the UK, but are very keen to meet the expectations of guests in the 21st century. The iRiS app, combined with our new heating and cooling system in the old part of the hotel, bathroom refurbishment in the newer part of the hotel, and improvements to our public lounges and toilets is all part of ensuring that the hotel combines a contemporary feel with it’s wonderful heritage.”

“We’re very happy to be working with the Maids Head Hotel on this project to bring cutting edge hospitality technology to the oldest hotel in the UK. Our solutions will enable guests to enjoy the hotel’s unique surroundings in the most modern and convenient way.” said Felicia Nekmouche, Account Manager at iRiS Software Systems.

Photograph: Linzi Rawson, Sales Manager, Maids Head Hotel with an iPad demonstrating the new iRiS system.

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