The historic Maids Head has successfully reopened
We are delighted to announce that we successfully opened our doors on Saturday, 4th July
We are proud to announce that we have been awarded the We’re Good to Go Industry Standard mark which means that we have followed Government and Industry COVID-19 measures and we have a Risk Assessment in place and processes to maintain the cleanliness and aid social distancing. We have also received some lovely feedback from our guests already.
“The room was spotless. And decorated to a very high standard. Excellent location. Sanitisation of the room and communal areas were managed very well. Very comfortable bed. Good breakfast. Very friendly and helpful staff. Would highly recommend if you are staying in Norwich. James July 2020
“Fantastic choice and very friendly Covid aware staff.” Geraldine July 2020
If you would like to see a copy of our Hotel Risk Assessment then please email [email protected] We are also sending a Pre-Arrival letter to all our guests who have booked to stay advising them of all our measures we have put into place for their peace of mind, this is also available upon request.
Below is a quick walk through of all the good practice we have introduced to provide our guests with that all important reassurance:
In and out routes of the Hotel and managing the flow of guests • Automatic entrance doors (arriving soon) • A thermal imaging camera to check the temperature of all guests and staff • An App to download for ease of check in and check out • Infra red hand sanitisers available at all entrances and throughout the Hotel •Meticulous deep cleansing plans in place for ALL areas of the hotel •Health and safety champions appointed in each department •Branded masks for staff to wear •Work place assessments written and available on request for all areas of the hotel • Bedding rested for 72 hours • Electro static cleaning system purchased to deep cleanse all rooms and public areas every day, bedroom doors “sealed” after cleaning •Thoughtful social distancing measures throughout the Hotel and WinePress Restaurant •Knock and Drop service of all meals available 24 hours should this be requested •Running maps, picnic maps and of course Norwich maps to be able to go and explore the outdoors •Flexible cancellation terms
If you would like to discuss this with a member of the team then please give us a call on 01603 209955, or email [email protected]. We are offering flexible cancellation terms and we will of course continue to take direction from the Government.
Our Restaurant and Bar will be open and we will be able to provide a “knock and drop” service of both breakfast and our casual dining menu should guests prefer to dine in their own rooms. Our historic Yard Bar, which has recently been refurbishment, will become our new Hotel Bar in order to allow for social distancing to be maintained.
We have also developed some great new short break packages for you to have something to look forward to. Do get in touch if you would like to make a reservation, call 01603 209955 or email, [email protected]
We look forward to hopefully having the opportunity to welcome.
From all the team at the Maids Head