Contact us.
Whether you're planning a stay, reserving a table or organising a special event, our team is here to help. Get in touch using the details below or send us a message, we'll make sure it reaches the right department.
Straight through
to the right people.
- Check-in
- From 3:00pm
- Check-out
- Until 11:00am
- Reception
- Open 24 hours a day
General enquiry
Not sure who
to contact?
Complete the form and we'll make sure your enquiry reaches the right member of the team. We reply within four working hours.
- Prefer a call
- +44 (0)1603 209955
- Prefer email
- reservations@maidsheadhotel.co.uk
Find us · Cathedral Quarter
In the heart of Norwich.
Standing opposite Norwich Cathedral in the historic Cathedral Quarter, the Maids Head is a short walk from Norwich's independent shops, cultural attractions and transport links.
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Parking
On-site parking spaces for residents (first come) from £10 overnight, we'll validate at reception. Additional public parking at St Andrew's car park, an 8 minute walk.
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EV Charging
Yes, we have some EV chargers 7KW please ask our reception team for details on arrival.
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Transport
10-min walk from Norwich train station · Bus stops on Tombland · Airport 15 min by taxi.
FAQs
Questions
we're asked most.
If yours isn't here, ring us or send a note. We reply within four working hours.
Can I amend an existing booking?
Yes, call reservations on +44 (0)1603 209955 or reply to your confirmation email. Free cancellation and amendments up to 2pm on day of arrival for direct bookings.
Where can I park?
On-site parking spaces for residents (first come) from £10 overnight, we'll validate at reception. Additional public parking at St Andrew's car park, an 8 minute walk. The car park can be found via Pigg Lane, NR3 1RS.
Do you have electric vehicle charging?
Yes, we have some EV chargers 7KW please ask our reception team for details on arrival.
Is the hotel dog friendly?
Three dog-friendly Executive Rooms are available, bookable in advance and subject to availability. A maximum of two dogs per room.
What time is check-in and check-out?
Check-in is from 3:00pm and check-out is until 11:00am. Reception is open 24 hours a day.
Can I purchase gift vouchers?
Yes, from afternoon tea and dining to a monetary gift voucher, all on our Packages & Vouchers page.