Contact us.

Whether you're planning a stay, reserving a table or organising a special event, our team is here to help. Get in touch using the details below or send us a message, we'll make sure it reaches the right department.

Straight through
to the right people.

Check-in
From 3:00pm
Check-out
Until 11:00am
Reception
Open 24 hours a day
  • Stay Enquiries

    Planning an overnight stay or need help with an existing booking? Our reservations team are happy to assist.

    Book your stay
  • Dining Enquiries

    Book a table, enquire about afternoon tea or speak to the WinePress team.

    Book a table
  • Weddings

    Planning your wedding? Speak directly with our experienced wedding team to arrange a viewing or discuss your celebration.

    Plan your wedding
  • Meetings & Events

    From board meetings to private dining and conferences, our events team will help you find the perfect space.

    Plan your event

General enquiry

Not sure who
to contact?

Complete the form and we'll make sure your enquiry reaches the right member of the team. We reply within four working hours.

Prefer a call
+44 (0)1603 209955

We'll only use your details to reply to your enquiry. Read our privacy policy.

We reply within four working hours.

Find us · Cathedral Quarter

In the heart of Norwich.

Standing opposite Norwich Cathedral in the historic Cathedral Quarter, the Maids Head is a short walk from Norwich's independent shops, cultural attractions and transport links.

  • Parking

    On-site parking spaces for residents (first come) from £10 overnight, we'll validate at reception. Additional public parking at St Andrew's car park, an 8 minute walk.

  • EV Charging

    Yes, we have some EV chargers 7KW please ask our reception team for details on arrival.

  • Transport

    10-min walk from Norwich train station · Bus stops on Tombland · Airport 15 min by taxi.

Open in Google Maps

FAQs

Questions
we're asked most.

If yours isn't here, ring us or send a note. We reply within four working hours.

Can I amend an existing booking?

Yes, call reservations on +44 (0)1603 209955 or reply to your confirmation email. Free cancellation and amendments up to 2pm on day of arrival for direct bookings.

Where can I park?

On-site parking spaces for residents (first come) from £10 overnight, we'll validate at reception. Additional public parking at St Andrew's car park, an 8 minute walk. The car park can be found via Pigg Lane, NR3 1RS.

Do you have electric vehicle charging?

Yes, we have some EV chargers 7KW please ask our reception team for details on arrival.

Is the hotel dog friendly?

Three dog-friendly Executive Rooms are available, bookable in advance and subject to availability. A maximum of two dogs per room.

What time is check-in and check-out?

Check-in is from 3:00pm and check-out is until 11:00am. Reception is open 24 hours a day.

Can I purchase gift vouchers?

Yes, from afternoon tea and dining to a monetary gift voucher, all on our Packages & Vouchers page.