Maids Head Hotel Logo
Maids Head Hotel Logo
Thank you so much for all the love and support you have shown us and we look forward to welcoming you all back before too long

The Hotel is continuing to remain open to support all those guests who are permitted to travel for essential purposes. For the comfort of our guests, we will be providing room service of both full English breakfast all delivered safely to the bedroom door.

Following Government guidelines we are delighted that as from Monday, April 12th, our pretty courtyard is open for alfresco dining.  From this date we can also offer a night of escape in one of our self-contained suites.  To find out more click on the link, these can only be booked direct with the hotel. Providing the roadmap stays on track, we will be fully open from Monday, May 17th and our fantastic team cannot wait to welcome you back.

To find our more, or to make a booking, please call 01603 209955, or email reservations at [email protected]

Rest assured we have put into place all the Government’s COVID-19 Secure health and safety measures to ensure the comfort and wellbeing of all our guests and staff and we are committed to rigorously updating our risk assessments as the Government guidelines change.

Read our blog posts nowRead our Covid -19 Risk Assessment

Inside Out courtyard

Inside Out at the Maids Head Hotel

Enjoy dining alfesco in our pretty courtyard, brunch, lunch, afternoon tea and dinner served daily between 9.00am and 9.00pm

Book your table here
Surlingham Junior Suite

Self contained suites available

From Monday, 12th April, enjoy escaping to our fine City in one of our self contained suites.

Self Contained Suites

We are supporting local businesses by staying open to provide accommodation to essential travellers

Open for essential travellers and providing room service of full English breakfast, along with the opportunity to dine alfresco in our Courtyard

Find out more
Maids Head Frolic 31 Boat

New for summer 2021 - our Frolic 31

Our Tiffany Rose river boat is available for private hire and perfect for celebrating a special occasion.

Find out more
Spring Afternoon Tea

Afternoon Tea

Enjoy afternoon tea served alfresco in our Inside Out at the Maids Head Hotel courtyard

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We are open

Room Service

Enjoy a full English breakfast and our casual dining menu, all delivered safely to your bedroom door

Paston Suite at the Maids Head Hotel

Maids Head Suites

We have four beautiful, individually designed suites to choose between

Paston Suite
Head Chef Magic in WinePress Restaurant

2 AA Rosette WinePress Restaurant

Head Chef, Magic, finalist in the Craft Guild of Chef's National Chef of the Year competition

Magic's Story
The Filby Suite at the Maids Head Hotel

Maids Head Junior Suite

We have eight beautiful, individually designed junior suites to choose between

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Our new Executive double rooms

Contemporary bedrooms

All 84 ensuite bedrooms have their own unique charm and character

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Welcome to Maids Head Hotel

In line with current Government guidelines we are staying open for those travellers whose journeys are essential. Please read our Blog for full details. We are proud to deliver Norfolk’s finest for hospitality and for the comfort of our guests we provide room service of a full English breakfast, along with the option to book a table for dinner in our pretty Inside Out courtyard, or to have it delivered safely to the bedroom door. We plan to be able to open the Hotel fully on Monday, 17th May.
From Monday, 12th April we are delighted to offer the opportunity to escape to our fine City and enjoy a stay in one of our stunning, self contained suites. Family accommodation also available.

The award winning Maids Head Hotel is known to be the oldest hotel in the UK, dating back over 800 years. Perfectly located in the centre of Norwich with its own large car park, this independent, AA 4 Star Silver Hotel, boasts charm and an abundance of character. Walk through its doors and embrace the welcoming splendour of a traditional and historical hotel which today boasts contemporary elegance. Providing excellent service, the hotel is ideally located with the whole of the fine City of Norwich on our doorstep. The Hotel also provides the perfect base to explore Norfolk.

Over the past seven years, the Maids Head Hotel has embarked on a multi-million pound investment with our guests at the heart of every decision made, this has currently included all our 84 bedrooms, along with our Reception, comfortable lounges and the addition of our brand new Bentley Showroom which provides a unique event space. We have also invested in providing our guests with a unique experience whether it be with a spin around the City in one of our vintage Bentleys or to hire one of our bicycles to explore the surrounding area or new for summer 2021 to enjoy a meander along the river in our Frolic 31 river boat, the Tiffany Rose. To find out more about these experiences contact [email protected] 

In March 2019 the Maids Head proudly won both Best Independent Hotel and Investing in the Future at the EDP Norfolk and Suffolk Tourism Awards.

Our 2 AA Rosette restaurant, the WinePress, will delight you with mouthwatering dishes using seasonal produce sourced from local producers, combined with our extensive wine list. Head Chef, Magic, finalist in this years Craft Guild of Chefs, National Chef of the Year competition.

Step back in time and sample a local beer, wine, gin or even vodka in our Jacobean bar, a beautiful oak lined bar and delightful Snug which is believed to be one of the oldest bars in the area, or kick back and relax in one of our contemporary lounges. Alternatively, indulge in a treatment offered by our onsite beauty salon, Best Beauty.

Visit the Hotel which features in CJ Sansom’s latest novel, Tombland, which again features his lawyer, Matthew Shardlake, who ‘stays’ at the Maids Head during his investigations at the time of Kett’s Rebellion and fully embrace the historic City of Norwich.

Video Tour

Take a virtual tour of the Maids Head Hotel and see the stunning rooms, our beautiful restaurant, inviting bar and more...

Luxury Suites

Junior Suites

The Rooms

Our Reviews

Our guests are at the heart of everything we do and the focus of our future. We pride ourselves on providing excellent customer service, fantastic food, exemplary rooms and attention to detail in all aspects of our hotel that will make you want to return again and again.

These are just a few of our most recent reviews on tripadvisor. Visit our page on Tripadvisor to find out more.

Visit Tripadvisor

The WinePress Restaurant

The WinePress Restaurant proudly achieved it’s second AA rosette in April 2016.

As well as the a la carte menu, we offer a pre-bookable 5 course tasting menu. Each dish is paired with a complementary wine from our extensive list to offer a delightful dining experience.

Menus & Bookings


The Maids Head Hotel offers a unique setting for the perfect wedding. With beautiful reception rooms, mouth watering catering, caring, attentive and professional wedding planners. We provide the key ingredients to make your perfect day, the most memorable and special occasion.

Our qualified wedding planner will help plan and arrange every aspect of your wedding day. With our experience and attention to detail, we can tailor make your day according to your bespoke requirements.

Find out more

Meetings and Events

Our location – right in the heart of Norwich – makes The Maids Head Hotel the ideal venue to host your event. Our 8 versatile event rooms offer great flexibility enabling the hotel to cater for everything from intimate private dinners in our Snug, through to corporate events and black tie balls.

Each room has its own charm & character and is equipped with the latest technical facilities. All event rooms benefit from natural daylight and air conditioning. The Maids Head has ample complimentary car parking on site and is ideally located for a wide variety of events, including exhibitions, product launches, interviews, auctions as well as meetings, conferences and breakfast meetings, lunches, dinners as well as weddings.

Find Out More

The Blog

Maids Head Frolic 31 Boat

NEW for summer 2021 – The Tiffany Rose, Frolic 31 River Boat

14th April 2021

The Maids Head Hotel  has purchased an elegant Edwardian style Frolic 31 electric launch and, following a winter refit, the Tiffany Rose will take to the River Wensum in Norwich this June.

The boat will be driven by a Maids Head skipper, assisted by a steward, and can take 10 passengers. The Tiffany Rose will be available to hire for afternoon tea afloat, wedding photography and receptions, business away days, drinks receptions and guided river tours. The electric river boat will provide the perfect setting for celebrating a special occasion with friends and family.

Read more »

Best Beauty

Best Beauty Pamper Package

Best Beauty provide a full range of beauty treatments in a contemporary, chic and welcoming space. Located at the Hotel, the Salon offers a variety of treatments, ranging from those designed to relax and nourish you, to the more everyday essential treatments. Sophie and Leanne offer some of the very best treatments in Norfolk, including massages, facials, manicures, pedicures & waxing.

To make a booking, or to find out more, call 01603 628840, or email [email protected]. Alternatively visit their website

Maids Head Hotel App Icon

Access our guest services from your phone

Download the iRiS Mobile Valet App to your phone and get access to our guest services right in your device. Order room service, control the heating, control the television and much more : search maidshead hotel

Download the Maids Head App on the App Store Download the Maids Head App on the Google Play store