Maids Head Hotel Logo
Maids Head Hotel Logo
Jazz in June

Join Francesca and Clifford for an evening of Jazz in the Courtyard

Don’t miss our Norwich Wine Week showcase event, Wednesday, 19th June

Sunday 23rd June 6am – 11am – access notice


Record Number of V&V Awards

Mihaela with her V&V Employer of the Year Award Mihaela with her V&V Employer of the Year Award

We recently held our quarterly Vision and Values Awards and have proudly awarded a record number of V&V Awards.

Each quarter all the team gather for lunch to celebrate our Vision and Value Awards. This is an opportunity to share in our successes and to recognise individuals who have gone above and beyond.
This month a record number of 162 awards were handed out by Christine Malcolm, our General Manager. V&V awards are either peer nominated, when a colleague is recognised for their support and care, or by a guest naming a member of the team for their exceptional level of customer service.

There is also an Employee of the Quarter award. All the team are asked to nominate a member of the team who they think has really made a contribution to the team and has enhanced the guest experience. This quarter, the Employee of the Quarter was awarded to our lovely Nights Supervisor, Mihaela. Mihaela was recognised for the support she provides to all the teams across the hotel. Also for her communication skills and for the training and development of new members of her team. Christine presented Mihaela with a certificate and £120 Amazon voucher.

Mihaela commented “I was incredibly surprised and delighted to be awarded Employee of the Quarter by my peers. We are a great team at the Hotel and I feel very proud to be recognised.”

Christine said “Our Vision and Value Awards have gone from strength to strength since they were introduced in 2016. It provides a great opportunity to get all the Maids Head family together to demonstrate how much their efforts contribute to the success of our amazing Hotel. I am so incredibly proud of all the team”.

Long Service Awards

Staff are also awarded with long service awards. Jean in Housekeeping received her 15 year pin, Rose from the Sales Team her 10 year pin and Jon Richardson, Operations Manager his 5 year pin. Six 1 year pins were also handed out, all staff wear their pins with pride.

Jon with his 5 year pin, awarded at the V&V Awards

Mr Chaplin awarding Jon Richardson with his 5 year pin

The Maids Head won Best Employer in the 2018 Norfolk Business Awards. It was recognised for its commitment to the team and for providing a supportive environment where they are fully recognised and appreciated.

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