Maids Head Hotel Logo
Maids Head Hotel Logo
Thank you so much for all the love and support you have shown us and we very much look forward to welcoming you all back

We are delighted to announce that we are fully open again.

A massive thank you to everyone who has supported us over these last months, we are incredibly grateful. We are thoroughly enjoying welcoming our guests back once more and  getting back to doing what we all love to do best.

Our WinePress Restaurant has also reopened and our pretty Inside Out Courtyard is also available for alfresco dining.

To find our more, or to make a booking, please call 01603 209955, or email reservations at [email protected]

Rest assured we have put into place all the Government’s COVID-19 Secure health and safety measures to ensure the comfort and wellbeing of all our guests and staff and we are committed to rigorously updating our risk assessments as the Government guidelines change.

Read our blog posts nowRead our Covid -19 Risk Assessment

Please be advised that due to roadworks on Palace Street there will be a one way system in place from Monday, 24th May to Saturday, 3rd July. Access to the Maids Head car park along Pigg Lane will be via Tombland, however you will be able to exit along Palace Street to the inner ring road on your departure from the Hotel

Our house keeping team, proud of our vision and values

About Us

At Maids Head Hotel, we strive to provide the very best experience a hotel can offer. To this end, we have set out our vision and values which guide the whole team to offering the very best customer service and an exemplary experience during your time here.

Our Vision

To be Norfolk’s finest for hospitality.

Our Values

Our People

We are proud of what we do. We believe in ourselves and each other and we deliver the finest hospitality. We show this by:

  • Being positive, taking ownership, going the extra mile and being exceptional in everything we do.
  • Respecting each other, offering challenge and giving support so we provide the finest hospitality.
  • Working as a team for the benefit of our guests, our hotel and our community.

Our Guests

Our guests are the heart of what we do and the focus of our future. We will demonstrate this by:

  • Delivering a welcome that creates the very best impression.
  • Delivering our standards yet always looking for opportunities to exceed expectations.
  • Creating positive memories that will live forever.

Our Heritage

We have been welcoming guests since the 12th century. We preserve the charm and embrace the new. We will continue to do this by:

  • Knowing our past and sharing it with pride.
  • Taking care of our environment for today and for tomorrow
  • Respecting our tradition yet always looking to enrich our guests’ experience.

Find out more

Our customer reviews on Tripadvisor we feel are testament to our vision and values. Do also take a look at our bedrooms, our food and drink options or even our calendar of events to see why people return to Maids Head Hotel time and again. We hope you will visit the hotel and experience our hospitality soon.

You can book a room directly here or book at table at our WinePress Restaurant here. Alternatively you can always call reception on 01603 209955.