The Blog

The Maids Head Guest Experience

At the Maids Head, creating an exceptional guest experience is at the heart of everything we do. As an independent hotel we are keen to offer opportunities which will enhance our guests experience during their stay in our Fine City.

We are proud to be in the heart of Norwich, a city we are very passionate about supporting. There is a wealth of experiences available for our guests to enjoy and below are some of the partnerships we have forged to date as well as though available from the Hotel.Read more »

We are extremely proud to announce that we are the Norfolk & Norwich Festival Accommodation Partner for 2025.

The Norfolk & Norwich Festival is a charity and an Arts Council England National Portfolio Organisation. The Festival runs each year for 17 days. This year from 9th to 25th May, with performances across the City and the County.

The Maids Head are proud to be supporting the Norfolk & Norwich Festival 2025

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The Maids Head’s sustainability pledge is continuously being refreshed, but here are some of the initiatives we are currently committed to.

Here at the Maids Head Hotel, we are not only proud of our heritage but are committed to sustaining a better future. These are some of the key changes we have implemented within the hotel. In 2022 a Sustainability Committee was formed which has generated many initiatives. It is an agenda item on the quarterly Heads of Department meeting and the quarterly Employee Council Meeting (ECM). The Hotel is a Net Zero Waste Champion and accredited Cycle Friendly Hotel.Read more »

We are very excited to kick off the new year with a new Head Chef and a new Rosette Menu for the WinePress Restaurant.

Our AA 2 Rosette, WinePress Restaurant is heading into 2025 with a fresh new start. We are delighted to introduce our new Head Chef, Alastair Grand. Ali joined the Kitchen Brigade in October. He has many exciting plans for the future of the WinePress. With the busy festive season now under his apron he is raring to go!

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Norwich is a great place for a Wedding. The City offers so many opportunities for iconic photos. You can choose so many different options. From the elegant Cathedral Spire, to the quirkiness of the Bear Shop at the top of the idyllic cobbled street of Elm Hill. These idyllic spots can all be found on our doorstep.Read more »

Jo Hoy, our lovely Sales Exec, was presented by Age UK Norwich with their Community Hero Award.

On a memorable match day for NCFC, where Norwich won 6 -1 against Plymouth Argyle, Jo was presented at half time on the pitch of Carrow Road with this very special award. Age UK Norwich selected Jo as their Community Hero for her commitment and unwavering support.Read more »

Our kitchen brigade are once more delighted to be taking part in Norfolk Restaurant Week 2024.

This highly popular event runs from Monday 4th until Friday, 15th November, (Monday to Friday only, excludes weekends). Lots of independent Restaurants across Norfolk have joined up, including our award winning 2 AA Rosette WinePress Restaurant.

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Lonely Planet recommends East Anglia in it’s big unveil this month.

Our secret is out! We’ve always known how diverse and magnificent our region is. But now, East Anglia has proudly claimed a spot in Lonely Planet’s Top Ten Best Regions in the World to Visit in 2025. Our fabulous region is the only UK location to make the list. This is a real feather in our cap to be recognised by Lonely Planet. It also firmly places East Anglia on the global travel map.

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The Awards provide an opportunity for the Maids Head family to get together over lunch and to celebrate success. Staff from across all the departments attended the event. It provided an opportunity to thank everyone for their contributions in achieving another highly successful AA Inspection. The team also earned praise for being nominated as finalists in the Food and Drink Experience category at the recent Norfolk Food and Drink Awards.Read more »

The brilliant Maids Head team are committed to the environmental impact and sustainability of the hotel.

In 2022 a Sustainability Committee was formed which has generated many initiatives. It is an agenda item on the quarterly Heads of Department meeting and the quarterly Employee Council Meeting (ECM). The Hotel is a Net Zero Waste Champion and accredited Cycle Friendly Hotel.

The hotel is actively implementing procedures to meet the Government’s 2025 sustainability targets for hospitality. We therefore continue to update our pledge to be more sustainable and to find ways to limit our impact on the environment.Read more »