Maids Head Hotel Logo
Maids Head Hotel Logo
Jazz in June

Join Francesca and Clifford for an evening of Jazz in the Courtyard

Don’t miss our Norwich Wine Week showcase event, Wednesday, 19th June

Sunday 23rd June 6am – 11am – access notice

 

The Blog

AA 4 Star Silver 2023 Award

The Maids Head Proudly Retains its AA 4 Star Silver Award

7th August 2023

The Maids Head proudly retains its AA 4 star silver award following a recent anonymous visit from the AA Inspector. The AA Inspector arrives to stay without warning. They check in for an overnight bed and breakfast stay and book a table for one in the Restaurant for dinner. Not announcing their true identity until after checking out in the morning.Read more »

Intimate Wedding in our WinePress Restaurant

Meeting and Events Open Morning

27th July 2023

Join us between 8.00am and 12.00, on Tuesday, 12th September, for our Meeting and Events Open Morning.

Meet Rose and Hannah, our experienced Meeting and Event Planners. Take a tour of our 7 versatile meeting and event rooms and have a chat about how we can help you to plan your next event. Rooms will be set up in different styles to showcase the different set ups. Whether big or small, Christmas, team building, training or away day we have the flexibility to provide bespoke events. There will also be the opportunity to talk to some of our preferred suppliers. We have linked up with several great local independents who can add experiences to your event. This could be anything from paddle boarding, to an Escape Room or a guided tour of Norwich.

Rose Taylor, our Events Manager, said “I really hope that people will take this opportunity to visit us. We have some excellent spaces and along with our prime position, in the centre of Norwich, offering complimentary car parking to all delegates, we believe we are the perfect venue for meetings and events. We can accommodate anything from 2 to 120 delegates. Also, we can deliver a great hospitality package”

The Hotel boasts 84 contemporary bedrooms, all with their own unique design, so 24 hour delegate rates are also available.

There will of course be plenty of tea and coffee available, along with croissants and pastries. In addition, you could win a pair of tickets for hospitality at the Top of the Terrace and to watch a match, or maybe take a spin in one of our vintage Bentleys, with our chauffeur Matt.

To find out more about our Meeting and Events Open Morning contact events@maidsheadhotel.co.uk or call 01603 272008

Bullards Gin Cocktail Making Masterclass

Bullards Gin Cocktail Making Masterclass

26th July 2023

We have linked up with Russell Evans to offer a Bullards Gin Cocktail Making Masterclass.

This exciting, brand NEW event will be held in our pretty courtyard, between 6.00pm and 8.00pm on Friday, 18th August.

Russell Evans, co-founder of Bullards Gin, will demonstrate 4 cocktails, including their popular Strawberry and Black Pepper Gin. In pairs, guests will then have the opportunity to make and garnish each of the four cocktails to share and savour. This is a great event to grab your friends, family or work colleagues together on a Friday night and celebrate the taste of summer.Read more »

Hand dived scallops, WinePress Summer Menu

New Summer Menu for the WinePress Restaurant

12th July 2023

The new summer menu for the WinePress Restaurant has just landed.

Head Chef Olly Sanders, has now been able to put his stamp firmly on our WinePress Restaurant, creating his very first seasonal menu.

The new summer menu was introduced on Monday, 10th July and is already receiving great feedback from diners. Moreover, the menu was launched on the same night that an AA Inspector paid a surprise visit. AA Inspectors book accommodation and dinner anonymously, only making themselves known upon check out.

Receiving some great feedback, with the Inspector once again endorsing the Restaurant’s 2 AA Rosette rating. Proudly, the WinePress has held it’s 2 AA Rosettes for over 6 years now. He commented “…the quality of the food was most enjoyable and comfortably exceeded four star Hotel expectations”

 WinePress Restaurant Summer Menu 2023

Wild mushroom duxelle tart, truffled spinach, dashi Hollandaise

Joining the Brigade last month, Olly is already getting to grips with the complexity of the menus  the Hotel is proud to offer. Already catering for several weddings; a large 4 day residential conference; numerous private dining events; as well as the day to day breakfast, casual dining, afternoon tea and room service menus.

The new a la carte menu demonstrates Olly’s commitment to continue he’s predecessors legacy of championing seasonal produce. Produce is sourced from the wealth of local suppliers on our doorstep.

Dishes ordered by the AA Inspector included:

Starter – Cromer crab dressed crumpet, pickled courgettes, caviar butter;

Main Course – herb crusted saddle of Norfolk Blackface lamb, potato terrine, crisp sweetbread, new season peas, lamb season

Dessert – plum cake, plum curd, honey roast plum, crumble ice cream, chocolate feuilletine.

WinePress Restaurant Summer Menu 2023

Roasted Garlic Gnocchi, courgette ribbons, sorrel pesto, cep foam, tempura goats curd, stuffed courgette flower

To see the full a la carte menu click on the link. Alternatively diners can choose the Tasting Menu with Wine Flight option. Food Services Manager, Gemma, has expertly paired the dishes with 4 wines. She has included 2 wines from local vineyards, Chilford Hall and Flint.

Tables can be booked by calling 01603 272010, or alternately by going online. 

Kelsey with her Cellar Management Course Certificate

Greene King Cellar Management Course

5th June 2023

We are incredibly proud of our Food and Beverage Supervisor, Kelsey, who has successfully completed the Greene King Cellar Management Course.

The Maids Head Bar over the Centuries has been providing warm hospitality and serving great beer. Kelsey says that much goes in to being able to serve a good pint. Many real ale drinkers visit the Jacobean Bar both for its quirkiness but particularly for the range of local beers always on offer. Kelsey prides herself on now being able to manage the cellar to ensure that both customers and Hotel guests are guaranteed the perfect pint.

Kelsey tells us ” the temperature that the beer is stored at can have a serious affect on the quality of the beer. The cellar should always be kept between 11 and 13 degrees Centigrade. I learnt how to properly “tap and tilt” a barrel of ale which was a new skill. A barrel can be tapped 2 hours after it has arrived, but must then sit to settle for 48 hours before serving. This means you must always plan ahead”

The Greene King Cellar Management Course covers everything from delivery, to storage, cleaning of lines to serving and health and safety in order to serve the perfect pint. The course comes complete with a comprehensive manual.

Since taking on the responsibility for the Maids Head Bar, Kelsey has made many changes and introduced many new lines. She has worked with Greene King to produce our own Maids Head Ale. Along with our own lager, named 1287, the year the first mention of the inn – the Murtle Fish Tavern, appeared in the Norwich court records. Read more about the history of the Hotel here.

In addition to the Maids Head Ale, Kelsey also promotes other local breweries by a rotation of Guest Ales, including Woodfordes, Humpty Dumpty Brewery and Wolf Brewery. These beers will all feature during the City of Ale Festival, along with a new beer from Mr Winter’s Brewing Company called Twin Parallel.

Not only does Kelsey like to champion local beers, but she also has completely rearranged the Back Bar. Kelsey is passionate about championing local distillers so you will now be able to enjoy gins from Gyre and Gimble and Bullards along with the highly popular Norfolk Gin in the beautifully designed bottles. Vodka from Whatahoot and Rum from Norfolk Rum, along with Whisky from the English Whisky Company, including their cream liqueur, NOG whisky.

Kelsey is deservedly proud of the achievements she has made since attending the course. Kelsey says “I love managing the Maids Head Bar and working with all the amazing local suppliers so that our guests get the best Norfolk experience possible when visiting our fine City”.

The historic Maids Head Bar is open daily from 10.00am – 11.00pm for both customers and guests alike. You can also enjoy a bite to eat from our Casual Dining Menu. Guests may also like to enjoy a drink in the comfort of the armchairs in the lounge,or in the sheltered Courtyard found nestling in the heart of the Hotel.

Maids Head Courtyard for Jazz in June

Jazz in June

31st May 2023

We are excited to announce our brand new Jazz in June events.

Join Francesca and Clifford in our pretty courtyard, where the duo will be playing cool RnB, upbeat Ska and Latin Lounge…. with a jazz feel.

Our intimate Jazz in June events are being held between 6pm – 8pm on 2nd, 9th, 23rd and 30th June. Booking is essential.Read more »

Maids Head Mental Health First Aiders

Mental Health First Aid Training

29th May 2023

We are incredibly proud of our General Manager, Christine and Operations Managers Jon and Alex who have now completed their Mental Health First Aid Training. Huge congratulations to all three of you.

The two-day course, accredited by Mental Health England is available to study online, via zoom. The vision of MHFA England is to improve the mental health of the nation. They are focussed on providing support in the workplace and helping to look after the mental health of employees.

Jon explained that the well delivered Mental Health First Aid training course had a small number of just 10 attendees. The content focussing on all matters relating to mental health, from depression to alcohol and drug abuse and anxiety disorder to psychosis. Learning very much focussed on discussion and many breakout activities where small groups were given different scenarios to consider and then report back on for further discussion with their peers and Tutor. Key elements always being to show empathy and understanding and to use open questions, initiating more listening than talking. Most importantly, NEVER be too busy to not recognise and respond immediately to a colleagues request to talk.

The support offered by MHFA England includes access to an APP which provides the opportunity to confidentially log all conversations. Key words from the record are then recognised and the APP will then recommend advice that can be offered, as well as signposting to local organisations where the individual can seek professional help.

Christine has always adopted an Open-Door policy. Staff have always very much appreciated knowing that a confidential listening ear is available to them. Now, having undertaken the course Christine feels much more confident to be able to better support individuals, particularly having access to know where to signpost them for professional help locally. Christine said “the APP is a tremendously useful tool, not just in terms of the signposting but also in the ability to recognise the issues being raised and the advice to offer”.

Alex commented “the course was a real eye opener for me, highlighting the struggles people go through, especially in this current climate, and how everyone responds to these challenges in a different way. I found the advice given as to the terminology to use valuable and would not have considered before the reasons behind not using certain words” Alex summed up by saying that she had learnt an amazing new skill which she can now use both inside and outside of the workplace.

It has been well documented that the Hospitality Industry has suffered hugely over the past couple of years. Mental health and staff wellbeing has never before been more important to recognise than today. The three members of the team having undertaken this training will certainly make a difference to the Maids Head Family, who by a long tradition, have always supported and cared for one another.

Jon says “ I found the whole course highly enlightening. It has made me much more aware of mental health and wellbeing. The techniques for how to phrase your questions and how to listen will certainly help me to be able to provide much better support in the future.  The APP will help me to confidently support any individual in the Hotel who seeks my support. Already I have put my Mental Health First Aid training into practice and it is comforting to know that I can make a difference”.

The Maids Head was proud winner of Best Employer in the 2018 Norfolk Business Awards, demonstrating its strong commitment to the support and development of it’s valuable team. If you would like to consider working for the Maids Head, you can find details of all our current vacancies here

Classic Bentley in front of the Maids Head Hotel

Full Time Maintenance Assistant

18th January 2023

We have an exciting opportunity for a full time Maintenance Assistant to join the great team here at the historic and award winning Maids Head Hotel.

As the oldest Hotel in Britain we have a beautiful building which requires a lot of care and attention. Since becoming independent in 2012, the hotel has received a multi-million pound investment. All 84 bedrooms have been completely refurbished and now boast their own individual design.

The 2 AA Rosette WinePress Restaurant and all public areas have also been redesigned and provide the warmest of welcomes to all guests. The Bentley Showroom, added in 2020, provides the newest space to house our classic Bentleys. The S3 Saloon and Mark 6 convertible Bentleys offer complimentary spins around the City offering guests a unique experience.

As a full time Maintenance Assistant you will work in a team to ensure the smooth running of this 24/7 AA 4 star silver Hotel. Qualifications and a background in a similar role would be advantageous. However, training will be given and there is an opportunity to develop your skills further.

The hotel won Best Employer in the 2018 Norfolk Business Awards, demonstrating its commitment towards all employees. Staff are also signed up to LimeBee which provides legal, financial and counselling support. This further demonstrates the care that the Hotel has to ensure a happy, healthy and motivated team.

This permanent position is for 40 hours per week, working 5 days, including weekends. Meals on duty are included, along with a uniform. Car parking at the hotel is also provided. You can also benefit from discounts on accommodation and food across the Chaplin Hotels Group.

If you would like to find out more about this position, or wish to apply, then please contact maintenance@maidsheadhotel.co.uk and send them a copy of your CV.

Maids Head

Maids Head Celebrates 10 Amazing Years

19th December 2022

This month the Maids Head celebrates 10 amazing years of becoming an independent Hotel. We would like to thank everyone involved in helping us to become the award winning 4 star hotel we are today, here in the heart of the fine City of Norwich.

Over these past 10 amazing years, the Maids Head has embarked on a multi-million pound investment with guests at the heart of every decision made. The hotel has invested in providing guests with unique experiences. These Maids Head experiences range from fine dining in our 2 AA Rosette WinePress Restaurant, taking a spin around the City in one of our vintage Bentleys,  to hiring one of the Bobbin Bikes to explore Norwich.

As part of the investment, all 84 contemporary rooms have received a complete makeover and are all uniquely designed. Guests can choose a range of room types.  Suites, Junior Suites and Feature Rooms all have their own personalised name. Names include local Rivers and Broads, such as the Wensum Junior Suite and the Filby Junior Suite. Along with famous people who have been associated to the Hotel during it’s long history, such as Catherine of Aragon.  We are passionate and proud about our strong connections to our past as well as our location. All our bathroom tiles feature scenes of Norwich either above the bath or on the wall of the shower. These images champion our independence and our support for Norwich.

With the festive activities in full swing, it has not, as yet, been possible for the Maids Head to celebrate these 10 amazing years. But rest assured there are plans afoot to rectify this in the New Year!

Maids Head Hotel Open House, 21st January 2014

Open House, Sunday, 22nd January 2023

5th December 2022

We invite you to join us for our Open House on Sunday, 22nd January 2023, between 11.00am and 4.00pm, here at the Maids Head Hotel. We will be throwing open our doors for an opportunity to view our award winning, historic Hotel.

You will also be able to meet our experienced Weddings and Events Team who will be on hand to show you around and to discuss your ideas for celebrating in 2023 and beyond. You will be able to view our versatile event rooms along with some of our uniquely designed bedrooms and suites.

In addition, there will be a chance to take a complimentary spin around the City in one of our gorgeous vintage Bentleys with our chauffeur Matthew.

Some of our preferred suppliers will be exhibiting as well including Charlene from Goldsmith’s Weddings and Events

To find out more about our Open House on Sunday, 22nd January, contact Rose, our Wedding Planner, by calling 01603 272040, or email weddings@maidsheadhotel.co.uk